Privacy Policy.

1. Information we collect

When you use the contact or appointment form on this website, we collect the information you provide directly: your name, email address, phone number, area of interest, and any message you choose to share. We do not collect payment details through this website.

2. How we use your information

• To respond to your enquiry and arrange appointments or viewings.
• To follow up on bespoke commissions or restoration requests.
• To send information you've specifically asked for, such as a quotation.

We do not use your information for unsolicited marketing, and we do not sell or rent your personal information to third parties.

3. How we store your information

Enquiry details are stored securely and are only accessible to Sakala Jewellery House staff who need them to respond to you. We retain enquiry information only for as long as reasonably necessary to handle your request and our business records.

4. Cookies

This website may use minimal, functional cookies necessary for the site to work correctly. It does not currently use third-party advertising or tracking cookies.

5. Your rights

You may ask us at any time to tell you what information we hold about you, to correct it, or to delete it. To make a request, write to us at hello@sakalajewellery.com.

6. Third parties

We do not share your personal information with third parties except where required by law, or where a service provider (such as a courier for a confirmed order) needs it solely to fulfil your request.

7. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date below reflects the most recent update.

8. Contact

For any privacy-related questions, contact us at hello@sakalajewellery.com or +91 81052 04597.

Last updated: 2026